May 14, 2025  
2025-2026 Catalog 
    
2025-2026 Catalog

Computer Help Desk, OSA

Location(s): Corinth Campus, Online


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Rebekah Sanchez
Division Chair, Information Technology and Computer Science
Corinth
940-498-6480
rsanchez@nctc.edu

The Computer Information Systems & Technology (CITE) curriculum is designed to prepare students for careers in the high-demand Information Technology segment of the workforce.

Each area of the curriculum provides entry-level skills or prepares the student for industry certification in the chosen field of study. The CITE program curriculum has been developed with the assistance and advice of an Advisory Board which is composed of service area industry professionals.

Students may pursue an Occupational Skills Award, Level 1 Workforce Certificate, or an Associate of Applied Science degree.

The degree and certificate programs will provide the student with skills in industry standard software and hardware. The program provides skills in computer applications, critical thinking, and ethics in their daily operations.

Prerequisite: Students who do not currently type a minimum of 40 words per minute are encouraged to continuously improve their typing skills.

Occupational Skills Award

This Computer Help Desk Occupational Skill Award can be completed through a mix of face-to-face and online classes. The award is designed to take 16 weeks to complete and consists of the following courses.

OSA Requirements


Total Credit Hours: 9


Financial Outlook Disclaimer


The salary information provided on this page is based on industry projections, publicly available data, and employer-reported trends. Actual salaries can vary significantly based on factors such as location, experience, education or degree level, industry demand, and individual employer policies.
Students can meet with the college’s Career Services to learn more about specific career pathways and current labor market information. The college does not promise or imply any guaranteed salary levels upon graduation.

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